Top FAQ
Get quick answers to the most frequently asked questions about our products, services and policies.
Getting Started
Whether you're a new member looking to explore, or you just need a refresher, take a look here for basic info and gui...
Subscription and Billing
You're in control of your subscription and billing details. Start or manage a subscription, update your payment info,...
Account Management
This is where you can manage your account and profile settings.
Troubleshooting
Having issues with the app or website? Take a look at troubleshooting steps here, or report any problems you're exper...
Scheduling Care
Here you’ll find step-by-step instructions, essential info, and troubleshooting tips for scheduling sessions with you...
Family Plan & Dependents
Whether you're setting up a new family plan or making updates to an existing one, here you will find the information ...
Our Approach To Care/Meditation
Learn more about our approach and commitment to mental health, including the benefits of mindfulness and meditation.
Privacy
Your peace of mind is our priority. Here, you'll find answers to questions about privacy, security, and data handling...
Mental Health Resources / Crisis / Emergency Resources
If you or someone you know is experiencing a crisis, take a look at these resources to find assistance.